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SageCRM Software Increases Efficiency for SMBs With Sage CRM 6.2

January 23rd, 2009 in Sage CRM, Sage North America | No Comments »

SageCRM wants to improve the efficiency and total cost of ownership for midmarket companies in need of customer relationship management software.
Sage North America, part of The Sage Group, announced SageCRM v6.2, a user-friendly CRM system that helps deliver a low total cost of ownership for small and medium-sized businesses. Version 6.2 includes features such as pre-configured and customizable screen themes, an expanded editor for multilingual e-mail campaigns and an enhanced graphical view for managing relationships between multiple contacts.

“Sage CRM Solutions help businesses take full advantage of the automation and customization efficiencies technology makes possible,” said Sage CRM Solutions North America Senior Vice President and General Manager David van Toor. “SageCRM v6.2 specifically lets organizations outfit their CRM systems to support the unique business environments they compete in, access critical financial and operations data through extensive ERP integration, and, overall, run their businesses more effectively.”

Some of the other enhanced capabilities are a new branding toolkit, simplified address management which operates on a single screen, and enhanced integration, including additional sales data synchronizations, Outlook(R) integration, and administrator management improvements.

Pricing for a standalone SageCRM system begins at $599 per user. SageCRM v6.2 is currently available as a standalone CRM system and as part of the Sage Accpac Extended Enterprise Suite, although the company says it will be available in the Sage MAS 90 and 200 Enterprise Suite later this month.

CRM Suite SalesLogix Survey Tool Released

July 26th, 2008 in Sage, Sage CRM, Sage CRM SalesLogix | No Comments »

Customer FX Corporation has announced the release of Power2Survey for Sage SalesLogix. The product enables code-less creation of surveys for use in CRM suite Sage SalesLogix.
 
Features and benefits include the fact that account representatives can have a scripted set of questions. The product can be used to collect detailed and planned information about campaigns, account needs & assessment and customer satisfaction surveys. The product allows for market research and capturing demographic data.

 It lets an administrator create surveys without programming and has a survey screen built at runtime based on data provided by administrator. Users can be “up and running with a new survey in less than an hour,” says Brianna Tinjum,Channel Partner ) Manager for Customer FX.
Sage SalesLogix system automates all aspects of client contact and account maintenance, including monitoring of clients’ point-of-sale systems. It’s also used to keep track of sales opportunities and client interactions, process data search queries, manage the customer service department’s client maintenance records and return material authorization tickets.
 
Company employees can restrict user access to specified data fields within Sage SalesLogix to maintain confidentiality of sensitive data. Employees can also view one another’s calendars.
 

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